Acceptable Use Policy

This Policy is intended to:

• Promote responsible use of our Services.
• Protect the security and integrity of our systems.
• Prevent illegal, abusive, and harmful activities.
• Protect our customers, employees, partners, and the public.
• Ensure compliance with applicable laws and regulations.

You may use our Services only for lawful purposes.

You agree to comply with all applicable local, state, federal, and international laws, regulations, and industry standards.

You are solely responsible for your use of our Services.

You may not use our Services to engage in activities including, but not limited to:

Illegal Activities

• Violating any applicable law or regulation.
• Facilitating criminal conduct.
• Money laundering.
• Fraud.
• Identity theft.
• Forgery.
• Tax fraud.
• Intellectual property infringement.
• Circumvention of legal restrictions.

Harmful Content

You may not create, distribute, or promote content that:

• Encourages violence.
• Promotes terrorism or extremist activities.
• Contains child sexual abuse material.
• Exploits or endangers minors.
• Promotes human trafficking.
• Encourages self-harm or suicide.
• Contains unlawful threats.
• Incites criminal behavior.

Harassment and Abuse

You may not use our Services to:

• Harass individuals.
• Bully others.
• Stalk users.
• Threaten others.
• Intimidate others.
• Promote hate speech.
• Discriminate unlawfully.
• Defame individuals or organizations.

Fraudulent or Deceptive Conduct

You may not:

• Impersonate another person or organization.
• Create fake identities for deceptive purposes.
• Conduct phishing attacks.
• Spread malware.
• Distribute ransomware.
• Send fraudulent communications.
• Create fake customer reviews.
• Manipulate ratings or testimonials.
• Misrepresent AI-generated content as verified human expertise when doing so would materially mislead others.

You may not:

• Attempt unauthorized access to systems.
• Probe or scan networks without authorization.
• Bypass security controls.
• Exploit software vulnerabilities.
• Introduce viruses or malicious code.
• Launch denial-of-service attacks.
• Interfere with system operations.
• Use our Services to attack other networks or systems.

You may not use our Services to:

• Send spam.
• Send bulk unsolicited emails.
• Send unwanted SMS messages.
• Send robocalls in violation of applicable law.
• Conduct mass messaging campaigns without required consent.
• Operate deceptive marketing campaigns.

Users are responsible for ensuring compliance with applicable marketing and communications laws, including email, SMS, and telemarketing requirements.

When using AI-powered Services, you agree to:

• Review AI-generated outputs before use.
• Verify important factual information.
• Maintain appropriate human oversight for significant decisions.
• Correct misleading or inaccurate AI outputs before distribution.
• Clearly disclose AI-generated content where required by law or contract.

You must not use our AI Services to knowingly generate content that is unlawful or intended to deceive in a harmful manner.

You may upload only information that you have the legal right to use.

You must not upload or process data that:

• Infringes intellectual property rights.
• Violates privacy laws.
• Contains confidential information without authorization.
• Violates contractual obligations.
• Is obtained unlawfully.

You are responsible for obtaining any required permissions or consents before submitting data to our Services.

Unless expressly agreed in writing and appropriate safeguards are in place, you should not submit:

• Passwords
• Payment card data
• Government-issued identification numbers
• Protected health information
• Highly confidential trade secrets
• Classified information
• Biometric data
• Other information subject to heightened legal protections

Our handling of personal information is governed by our Privacy Policy.

You must respect the intellectual property rights of others.

You may not:

• Copy copyrighted material without authorization.
• Upload pirated software.
• Remove copyright notices.
• Misuse trademarks.
• Violate software licenses.
• Infringe patents or trade secrets.

You remain responsible for ensuring that any content you provide or generate complies with applicable intellectual property laws.

Our Services may integrate with third-party platforms.

You agree to comply with the applicable terms, policies, and usage requirements of those third-party providers when using integrated services.

TensoraAI is not responsible for violations of third-party terms by users.

To protect our systems and users, we may:

• Monitor usage necessary to maintain security and reliability.
• Investigate suspected violations of this Policy.
• Remove content that violates this Policy.
• Suspend or terminate access.
• Limit access to certain features.
• Report unlawful activities to appropriate authorities where required or permitted by law.

We exercise these rights in accordance with applicable law and our Privacy Policy.

If you become aware of activity that may violate this Policy, please contact us promptly.

Reports should include:

• Description of the issue
• Relevant dates
• Supporting information, if available
• Contact information (optional, but helpful)

We will review reports in good faith and take appropriate action where warranted.

Violations of this Policy may result in one or more of the following actions:

• Warning
• Temporary suspension
• Permanent account termination
• Removal of content
• Suspension of Services
• Cancellation of projects
• Legal action
• Reporting to law enforcement or regulatory authorities where appropriate

The action taken will depend on the nature and severity of the violation.

Failure by TensoraAI to enforce any provision of this Policy does not constitute a waiver of our right to enforce it at a later time.

We may update this Acceptable Use Policy from time to time.

Updated versions will be posted on our Website with a revised Effective Date.

Your continued use of the Website or Services after changes are posted constitutes acceptance of the updated Policy.

If you have any questions regarding this Acceptable Use Policy, please contact us.

TensoraAI

Website: https://www.tensoraai.com

Email: info@tensoraai.com

Business Hours:

Monday–Friday

9:00 AM – 6:00 PM (Eastern Time)

Acknowledgment

By accessing or using the Website or Services, you acknowledge that you have read, understood, and agree to comply with this Acceptable Use Policy, as well as our Terms & Conditions, Privacy Policy, Cookie Policy, and AI Services Disclaimer.