Privacy Policy

We may collect the following categories of information.

A. Personal Information

You may voluntarily provide information such as:

• Full name
• Email address
• Phone number
• Company name
• Business website
• Job title
• Industry
• Any information submitted through contact forms
• Information shared during consultations
• Appointment booking information
• Communication preferences

B. Automatically Collected Information

When you visit our Website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Date and time of visit
• Referring website
• Time spent on pages
• Clickstream data
• Cookies and similar technologies

C. AI Chat and Voice Interactions

If you interact with our AI chatbot or AI voice assistants, we may collect:

• Chat conversations
• Voice recordings (where applicable)
• Call transcripts
• User questions
• Responses generated by AI
• Technical logs for troubleshooting
• Conversation metadata

These interactions may be stored to improve our services, provide customer support, maintain security, and enhance AI performance.

We use your information to:

• Respond to inquiries
• Schedule consultations
• Deliver requested services
• Provide AI automation solutions
• Improve our Website
• Improve AI models and customer support
• Process payments
• Send project updates
• Send newsletters (only if subscribed)
• Analyze Website performance
• Detect fraud or abuse
• Maintain system security
• Comply with legal obligations

We use cookies and similar technologies to:

• Remember user preferences
• Improve Website functionality
• Analyze Website traffic
• Measure marketing performance
• Enhance user experience

You may disable cookies in your browser settings. Some Website features may not function properly without cookies.

Our Website may use third-party providers including but not limited to:

• Google Analytics
• Google Tag Manager
• Google Ads
• Meta Pixel
• Calendly
• Stripe
• PayPal
• OpenAI
• Anthropic
• ElevenLabs
• Twilio
• Zapier
• Make
• n8n
• Cloudflare
• Vercel
• Microsoft Clarity
• HubSpot
• GoHighLevel

These providers may collect information according to their own privacy policies.

Some services provided by TensoraAI utilize artificial intelligence technologies.

AI-generated responses may not always be accurate, complete, or suitable for every situation.

Users should independently verify important information before making business, financial, legal, medical, or other significant decisions.

We do not sell your personal information.

We may share information with:

• Service providers
• Cloud hosting providers
• Payment processors
• Analytics providers
• Marketing platforms
• Professional advisors
• Government authorities when required by law
• Business partners involved in delivering requested services

We retain personal information only for as long as necessary to:

• Provide services
• Fulfill contractual obligations
• Meet legal requirements
• Resolve disputes
• Enforce agreements
• Improve our services

After the retention period, information may be securely deleted or anonymized.

We implement reasonable administrative, technical, and organizational safeguards to protect your information.

These measures may include:

• SSL encryption
• Secure cloud infrastructure
• Access controls
• Authentication systems
• Regular security updates
• Firewall protection
• Data encryption where appropriate

No Internet transmission or electronic storage system is completely secure.

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent
• Opt out of certain communications

To exercise these rights, contact us using the information below.

Our Website and services are not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If we learn that we have collected information from a child without appropriate consent, we will promptly delete it.

Your information may be transferred to and processed in countries other than your own.

By using our Website, you consent to such transfers where permitted by applicable law.

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

Users should review the privacy policies of any third-party websites they visit.

You may receive emails from us regarding:

• Company updates
• New services
• AI insights
• Promotions
• Educational resources

You may unsubscribe at any time using the unsubscribe link included in our emails.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know, access, correct, delete, and limit the use of certain personal information, subject to applicable exceptions.

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you may have rights under applicable data protection laws, including the General Data Protection Regulation (GDPR), such as the right to access, correct, erase, restrict processing, object to processing, and request data portability.

We may update this Privacy Policy from time to time.

Changes become effective immediately upon posting the updated version on this page.

The "Effective Date" will indicate when the policy was last revised.

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us.

TensoraAI

Website: https://www.tensoraai.com

Email: info@tensoraai.com

Business Hours: Monday–Friday 9:00 AM – 6:00 PM (Eastern Time)

Your Consent

By accessing or using our Website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.