Cookie Policy

Cookies are small text files that are stored on your computer, smartphone, tablet, or other device when you visit a website.

Cookies help websites remember information about your visit, such as:

• Login status
• Language preferences
• Display settings
• Shopping preferences
• Website activity
• Browser information

Cookies allow websites to function properly and provide a better user experience.

In addition to cookies, we may use technologies such as:

• Web beacons
• Pixel tags
• Tracking pixels
• Local storage
• Session storage
• Software development kits (SDKs)
• Device identifiers

These technologies help us understand how visitors interact with our Website and Services.

A. Essential Cookies

These cookies are necessary for the Website to function properly.

They may be used for:

• Security
• Authentication
• Session management
• Form submissions
• Website navigation
• Load balancing

Without these cookies, certain features may not work correctly.

Examples include:

• User session cookies
• Security cookies
• Login authentication cookies
• CSRF protection cookies

These cookies cannot generally be disabled through our Website.

B. Performance and Analytics Cookies

These cookies help us understand how visitors use our Website.

They collect information such as:

• Number of visitors
• Pages viewed
• Time spent on pages
• Traffic sources
• Browser type
• Device type
• Geographic region (general)
• Navigation patterns

This information helps us improve Website performance and user experience.

Examples include analytics services such as:

• Google Analytics
• Microsoft Clarity
• Vercel Analytics

C. Functional Cookies

Functional cookies remember choices you make, including:

• Preferred language
• Region
• Theme preferences
• Saved settings
• Form information
• Chat preferences

These cookies improve your browsing experience.

D. Marketing and Advertising Cookies

Marketing cookies help us:

• Measure advertising effectiveness
• Deliver relevant advertisements
• Limit repeated advertisements
• Understand marketing campaign performance
• Build audiences for advertising campaigns

Examples may include:

• Google Ads
• Meta Pixel
• LinkedIn Insight Tag
• Conversion tracking technologies

Advertising partners may use these cookies according to their own privacy policies.

E. AI Service Cookies

Because TensoraAI provides AI-powered solutions, certain cookies may support:

• AI chatbot sessions
• Voice assistant functionality
• Conversation continuity
• Workflow automation
• Appointment scheduling
• Customer support features
• Personalization of AI interactions
• Service diagnostics

These cookies help ensure AI-powered features operate correctly.

First-Party Cookies

These cookies are placed directly by TensoraAI and are used to:

• Operate the Website
• Improve functionality
• Maintain user sessions
• Enhance security

Third-Party Cookies

Some cookies are placed by third-party service providers, including providers of:

• Analytics
• Advertising
• Payment processing
• Appointment scheduling
• Cloud hosting
• Customer relationship management (CRM)
• AI services
• Customer support tools

These providers may collect information in accordance with their own privacy policies.

Depending on the features available on our Website, cookies may be associated with services such as:

• Google Analytics
• Google Tag Manager
• Google Ads
• Meta Pixel
• Microsoft Clarity
• Calendly
• Stripe
• PayPal
• HubSpot
• GoHighLevel
• OpenAI
• Anthropic
• ElevenLabs
• Twilio
• Cloudflare
• Vercel
• Zapier
• Make
• n8n

The specific cookies used may change over time as our Website and Services evolve.

Cookies may be:

Session Cookies

Session cookies are temporary and are deleted automatically when you close your browser.

Persistent Cookies

Persistent cookies remain on your device until:

• They expire automatically;
• You delete them; or
• Your browser removes them.

Their duration varies depending on the purpose of the cookie.

We use cookies to:

• Operate the Website
• Improve Website performance
• Enhance security
• Remember user preferences
• Analyze visitor behavior
• Personalize content
• Improve AI-powered features
• Schedule appointments
• Monitor Website reliability
• Measure marketing campaigns
• Prevent fraud
• Detect security threats
• Comply with legal obligations where applicable

Most web browsers allow you to:

• View stored cookies
• Delete cookies
• Block cookies
• Allow only selected cookies
• Block third-party cookies
• Clear browsing data

You can usually manage these settings through your browser's privacy or security options.

Please note that disabling cookies may reduce the functionality of certain Website features.

Where required by applicable law, we will request your consent before placing non-essential cookies on your device.

You may:

• Accept all cookies
• Reject non-essential cookies
• Customize cookie preferences
• Change your preferences at any time through our cookie settings (if available)

Essential cookies do not require consent because they are necessary for the Website to function.

Some browsers include a "Do Not Track" setting.

Because there is currently no universally accepted standard for responding to DNT signals, our Website may not respond to such requests. We will continue to monitor legal and technical developments regarding DNT standards.

If you access our Website from outside the United States, cookies may result in the transfer and processing of information in countries where data protection laws differ from those in your jurisdiction.

Where required, we take reasonable steps to protect personal information during such transfers.

Our Website is not directed to children under the age of 13, and we do not knowingly use cookies to collect personal information from children.

If we become aware that such information has been collected without appropriate consent, we will take reasonable steps to delete it.

We may update this Cookie Policy from time to time to reflect:

• Changes in technology
• New legal requirements
• Updates to our services
• Changes in our business practices

The updated version will be posted on this page with a revised Effective Date.

Your continued use of the Website after changes are posted constitutes acceptance of the updated Cookie Policy.

If you have questions regarding this Cookie Policy or our use of cookies, please contact us.

TensoraAI

Website: https://www.tensoraai.com

Email: info@tensoraai.com

Business Hours:

Monday–Friday

9:00 AM – 6:00 PM (Eastern Time)

Your Consent

By continuing to use our Website, and where applicable by providing your consent through our cookie banner or preference center, you acknowledge that you have read and understood this Cookie Policy and agree to our use of cookies and similar technologies as described herein.