Welcome to TensoraAI (“Company,” “we,” “our,” or “us”).
This AI Services Disclaimer explains the limitations, responsibilities, and appropriate use of the artificial intelligence (“AI”) technologies, automation systems, and digital solutions provided through https://www.tensoraai.com (the “Website”) and our related products and services (collectively, the “Services”).
By using our Website or Services, you acknowledge and agree to the terms of this Disclaimer.
1.Nature of Our Services
TensoraAI develops and provides AI-powered business solutions, including but not limited to:
- AI chatbots
- AI voice agents
- Customer support automation
- Appointment booking assistants
- Workflow automation
- Business process automation
- CRM integrations
- AI consulting
- Website automation
- Lead qualification systems
- Marketing automation
- Custom AI applications
- API integrations
- Digital transformation services
Our Services are intended to improve business efficiency and automate routine processes. They are not intended to replace professional judgment or advice.
2.AI Is Not Always Accurate
Artificial intelligence systems generate responses based on statistical models, patterns, and available information.
Accordingly:
- AI-generated responses may contain errors.
- Information may be incomplete or outdated.
- AI may misunderstand prompts or context.
- Responses may not always reflect current laws, regulations, or industry standards.
- AI-generated content should not be treated as verified factual information without independent review.
Users are solely responsible for evaluating and verifying AI-generated outputs before relying on them.
3.No Professional Advice
Unless expressly stated in a separate written agreement, our Services do not constitute:
- Legal advice
- Medical advice
- Financial advice
- Tax advice
- Accounting advice
- Investment advice
- Insurance advice
- Engineering advice
- Architectural advice
- Regulatory advice
- Human resources advice
- Any other licensed professional service
Always consult a qualified professional before making important decisions.
4.Human Review Is Recommended
We strongly recommend that users review all AI-generated outputs before:
- Publishing content
- Sending customer communications
- Executing business decisions
- Signing contracts
- Providing legal information
- Making financial decisions
- Filing taxes
- Sharing medical information
- Issuing policy statements
- Using code in production environments
Human oversight remains essential.
5.AI Hallucinations
AI systems may occasionally generate information that appears convincing but is inaccurate, fabricated, or unsupported.
Examples may include:
- Incorrect facts
- Fabricated citations
- Inaccurate statistics
- Non-existent legal references
- Incorrect calculations
- Misidentified people or organizations
- Outdated information
Users should independently verify important information before relying upon it.
6.Customer Responsibility
Customers are responsible for:
- Reviewing AI-generated outputs
- Verifying factual accuracy
- Ensuring legal compliance
- Maintaining regulatory compliance
- Protecting confidential information
- Obtaining appropriate permissions
- Monitoring automated workflows
- Supervising AI agents where appropriate
TensoraAI is not responsible for business decisions made solely on AI-generated outputs.
7.Third-Party AI Providers
Our Services may utilize AI models or technologies provided by third parties.
These may include, without limitation:
- OpenAI
- Anthropic
- Microsoft
- Meta
- ElevenLabs
- Other AI service providers
The availability, performance, and capabilities of these technologies may change without notice.
We are not responsible for interruptions, changes, or limitations imposed by third-party AI providers.
8.Automated Decisions
Some workflows may perform automated actions such as:
- Scheduling appointments
- Sending emails
- Responding to customers
- Updating CRM records
- Routing support requests
- Creating summaries
- Processing documents
- Triggering workflow automations
Customers remain responsible for configuring, supervising, testing, and monitoring automated processes.
9.Availability of AI Services
AI-powered Services depend on various technologies, including internet connectivity, cloud infrastructure, and third-party platforms.
Accordingly, we do not guarantee:
- Continuous availability
- Uninterrupted operation
- Error-free performance
- Specific response times
- Compatibility with all systems
- Availability of third-party APIs or models
Temporary interruptions may occur due to maintenance, outages, or external factors beyond our control.
10.No Guarantee of Business Results
While AI can improve efficiency and productivity, TensoraAI does not guarantee any specific business outcome, including:
- Increased sales
- Higher revenue
- Improved profitability
- More leads
- Better customer satisfaction
- Search engine rankings
- Marketing performance
- Cost savings
- Operational efficiency
- Return on investment (ROI)
Actual results depend on many factors outside our control.
11.Data Privacy
Customers should avoid submitting highly sensitive information to AI systems unless appropriate safeguards have been implemented.
Sensitive information may include:
- Passwords
- Payment card information
- Government-issued identification numbers
- Protected health information
- Confidential legal documents
- Trade secrets
- Other highly confidential information
The handling of personal information is governed by our Privacy Policy.
12.Intellectual Property
AI-generated content may be subject to intellectual property laws and the terms of the underlying AI providers.
Customers are responsible for ensuring that their use of AI-generated content complies with applicable laws, contractual obligations, and third-party rights.
13.Beta Features
From time to time, we may offer beta, preview, experimental, or early-access AI features.
Such features:
- May contain bugs
- May change without notice
- May be discontinued
- May not perform as expected
- Are provided without guarantees
Use of beta features is at your own risk.
14.Limitation of Liability
To the fullest extent permitted by law, TensoraAI shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising from:
- AI-generated content
- Automated decisions
- Inaccurate outputs
- Workflow failures
- Business losses
- Lost profits
- Lost data
- Service interruptions
- Third-party AI provider failures
- Customer misuse of AI outputs
Where liability cannot be excluded by law, our total liability shall be limited as set forth in our Terms & Conditions.
15.Regulatory Compliance
Customers remain solely responsible for ensuring that their use of AI complies with applicable laws, regulations, and industry requirements, including those relating to:
- Consumer protection
- Privacy
- Data protection
- Employment
- Healthcare
- Financial services
- Accessibility
- Intellectual property
- Telecommunications
- Marketing and advertising
TensoraAI does not guarantee that any AI implementation satisfies all legal or regulatory requirements for a customer’s particular industry or jurisdiction.
16.Changes to AI Technologies
Artificial intelligence evolves rapidly.
Features, capabilities, model behavior, pricing, and integrations may change due to updates from TensoraAI or third-party providers.
We reserve the right to modify, replace, or discontinue AI technologies or features at any time.
17.Changes to This Disclaimer
We may revise this AI Services Disclaimer from time to time.
Any updates will be posted on this page with a revised Effective Date.
Your continued use of the Website or Services after changes are posted constitutes acceptance of the updated Disclaimer.
18.Contact Us
If you have questions regarding this AI Services Disclaimer or our AI-powered Services, please contact us.
TensoraAI
Website: https://www.tensoraai.com
Email: info@tensoraai.com
Business Hours:
Monday–Friday
9:00 AM – 6:00 PM (Eastern Time)
Acknowledgment
By accessing or using our Website or AI-powered Services, you acknowledge that you have read, understood, and agree to this AI Services Disclaimer, as well as our Privacy Policy and Terms & Conditions.