At TensoraAI (“Company,” “we,” “our,” or “us”), we are committed to making https://www.tensoraai.com (the “Website”) accessible and usable for everyone, including people with disabilities.
We believe technology should be inclusive and strive to provide an online experience that is accessible to all visitors, regardless of ability or the assistive technologies they use.
1.Our Commitment
We are committed to:
- Promoting digital accessibility.
- Providing an inclusive user experience.
- Continuously improving the accessibility of our Website.
- Identifying and addressing accessibility barriers.
- Following recognized accessibility best practices whenever reasonably practicable.
Accessibility is an ongoing effort, and we continually evaluate and improve our Website as technologies and standards evolve.
2.Accessibility Standards
We strive to design, develop, and maintain our Website in alignment with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, which are internationally recognized standards for digital accessibility.
Where applicable, we also consider relevant accessibility requirements under laws such as:
- Americans with Disabilities Act (ADA)
- Section 508 of the U.S. Rehabilitation Act
- European Accessibility Act (where applicable)
- Other applicable accessibility laws and regulations
While we aim to meet these standards, we recognize that some areas of the Website may require ongoing improvements.
3.Accessibility Features
Our Website is designed with accessibility in mind and may include features such as:
- Logical page structure and headings
- Keyboard-accessible navigation where reasonably practicable
- Sufficient color contrast for readability
- Alternative text for meaningful images
- Clearly labeled forms and input fields
- Descriptive link text
- Responsive design for different screen sizes
- Compatibility with modern browsers
- Support for screen readers where applicable
- Scalable text using browser zoom functions
- Clear and consistent navigation
As our Website evolves, we will continue enhancing accessibility features.
4.AI-Powered Features
TensoraAI offers AI-powered tools, including chatbots and voice agents.
We strive to make these features accessible to a wide range of users. However, the accessibility of AI-generated interactions may vary depending on the capabilities and limitations of the underlying technologies.
Where feasible, we work to improve the usability and accessibility of AI-powered experiences over time.
5.Third-Party Content
Some portions of our Website may rely on third-party products, services, widgets, or embedded content, including but not limited to:
- Appointment scheduling
- Payment processing
- Maps
- Videos
- Analytics tools
- Social media integrations
- AI service providers
While we encourage our third-party providers to support accessibility, we cannot guarantee the accessibility of content or services that are outside our direct control.
6.Browser Compatibility
Our Website is designed to work with current versions of major web browsers, including:
- Google Chrome
- Mozilla Firefox
- Microsoft Edge
- Apple Safari
Using an up-to-date browser generally provides the best accessibility and security experience.
7.Assistive Technology Compatibility
We aim to support commonly used assistive technologies, including:
- Screen readers
- Screen magnifiers
- Voice recognition software
- Keyboard-only navigation
- Browser accessibility features
- Operating system accessibility tools
Compatibility may vary depending on the specific device, browser, and assistive technology in use.
8.Ongoing Improvements
Accessibility is an ongoing process.
We regularly review our Website to:
- Identify accessibility issues
- Improve usability
- Update content
- Enhance navigation
- Improve form accessibility
- Evaluate compatibility with evolving standards and technologies
We welcome feedback that helps us improve accessibility.
9.Accessibility Feedback
If you experience difficulty accessing any part of our Website or Services, or if you have suggestions for improving accessibility, we encourage you to contact us.
When contacting us, if possible, please include:
- The page or feature you were trying to access
- A description of the issue
- The device and browser you were using
- Any assistive technology you were using
- Your contact information (optional)
Providing these details helps us investigate and resolve issues more efficiently.
10.Reasonable Accommodation
If you are unable to access information or complete a task on our Website because of an accessibility barrier, we will make reasonable efforts to provide the requested information or assistance through an alternative method, where appropriate and consistent with applicable law.
11.Future Accessibility Enhancements
As part of our ongoing commitment, we may implement improvements such as:
- Enhanced keyboard navigation
- Improved screen reader compatibility
- Better color contrast and typography
- More descriptive alternative text
- Improved captioning and transcripts for multimedia
- Accessibility testing during development
- Regular reviews against evolving accessibility standards
12.Changes to This Statement
We may update this Accessibility Statement from time to time to reflect improvements to our Website, changes in technology, or updates to applicable standards and laws.
The revised version will be posted on this page with an updated Effective Date.
13.Contact Us
If you have questions, comments, or accessibility concerns, or if you require assistance accessing any part of our Website, please contact us.
TensoraAI
Website: https://www.tensoraai.com
Email: info@tensoraai.com
Business Hours:
Monday–Friday
9:00 AM – 6:00 PM (Eastern Time)
We will make reasonable efforts to respond promptly and work with you to address accessibility concerns.
Our Commitment to Inclusion
TensoraAI believes that technology should empower everyone. We are committed to fostering an inclusive digital experience and continuously improving the accessibility of our Website and AI-powered services so they can be used by the widest possible audience.