Shopify + AI + Automation
Shopify Development & Automation
Build a Shopify Store Ready for Growth
Launch or upgrade your Shopify store with professional development, intelligent automation, AI-powered customer experiences, and seamless business integrations. From storefront design and migrations to custom workflows and AI support, Flasin helps businesses build e-commerce systems designed to scale.
- New stores, redesigns and migrations
- AI and automation built in or added later
- Connected to the tools you already run
The Shopify project stack
Illustration
- The automation layerOrders, carts, leads, follow-up, internal workflows
- The AI layerChatbot, customer support, product help, voice
- The integration layerApps, CRM, email and SMS, APIs and webhooks
- The storeTheme, pages, products, collections, checkout settings
Each layer is scoped separately. Start with the store and add the layers above it when you are ready, without rebuilding.
Illustration of how a project is layered, not a product screenshot.
Why it matters
A Shopify Store Is More Than a Storefront
Getting products online is the easy part. The work that decides whether a store is manageable is everything around it: how orders reach the people who fulfil them, how customer questions are answered, how a lead from a wholesale enquiry is followed up, and how many times the same information is typed into a different system.
In a lot of stores that work is still manual. The theme looks fine, but support runs from an inbox, the CRM is updated by hand if at all, and the apps that were installed to fix each problem do not talk to each other.
Flasin builds the Shopify store and connects it to the rest of the business — support, CRM, email and SMS, fulfilment and internal workflows — so the store does more of the operational work and your team does less of it.
What businesses usually want to change
- A store that is hard to update without a developer
- Customer questions answered slowly, or only in office hours
- Orders and customer details copied between systems by hand
- Apps piled up with overlapping jobs and rising monthly costs
- Leads and wholesale enquiries with no follow-up process
- A theme that has aged badly on phones
Sometimes the answer is a new build or a migration. Often it is a redesign of the pages that matter and the connections that were never made. We tell you which after we have looked.
Shopify services
Everything a Shopify Store Needs, in One Place
From the first theme decision to the automations that run after launch. Pick what your store needs; each piece is scoped on its own.
Build & design
A professional store that is easy to manage and works on every screen.
- Shopify store design & development
- Shopify store redesign
- Shopify migration
- Shopify theme customization
- Shopify Liquid development
Store setup & commerce
The configuration that decides how selling, paying and shipping actually work.
- Product and collection setup
- Payment and checkout configuration
- Shopify subscription setup
- Shopify B2B / wholesale setup
- Conversion optimization
Integrations & automation
The store connected to your other systems, with the repetitive work removed.
- Shopify app integration
- Shopify API integration
- CRM integration
- Email and SMS automation
- n8n, Make and Zapier automation
AI, growth & support
Faster answers for customers and a store that keeps performing after launch.
- AI chatbots for Shopify
- AI customer support
- E-commerce workflow automation
- Shopify SEO and performance optimization
- Shopify maintenance and support
Store content, product photography and brand identity can be included or handled by your team. We agree which during scoping so nothing is assumed in either direction.
Shopify + AI + Automation
Turn Your Shopify Store Into an AI-Powered Commerce System
A store that answers customers, captures leads and moves orders and data between your systems on its own. These are the connections Flasin builds on top of Shopify.
AI chatbots
A chatbot trained on your products, policies and FAQs that answers shoppers on the page, day or night, and hands over to your team with the conversation attached.
AI customer support
Routine questions about delivery, returns and orders answered from your own published terms, with exceptions routed to a person rather than guessed at.
AI product assistance
Help shoppers compare products, find the right size or variant, and get answers from your catalogue data instead of leaving to search elsewhere.
AI voice agents
An AI voice agent on your phone line for order questions, store information and call-backs, sharing the same knowledge as the chatbot.
Automated lead capture
Wholesale, bulk-order and custom-product enquiries captured with the details your team needs and written straight into your CRM.
Order-status workflows
Order and fulfilment updates triggered from Shopify events, so customers are kept informed and your team is not answering where-is-my-order by hand.
Abandoned-cart workflows
Recovery sequences across email and SMS, built on Shopify's checkout events and the messaging platform you already use.
CRM systems
Customers, orders and enquiries kept in step with HubSpot, Salesforce, GoHighLevel, Zoho or another CRM with a published API.
APIs, webhooks and workflow tools
n8n, Make, Zapier or custom code on Shopify's APIs and webhooks — whichever fits the job, your budget and who will maintain it.
These are integrations we can build, not features bundled into every project. Which ones are in scope, and what each connected platform supports on your plan, is confirmed before the build starts.
Start anywhere
Start With Shopify. Add AI and Automation When You Are Ready.
Most businesses do not need everything at once. A common starting point is a Shopify build, redesign or migration, done properly and structured so that the next piece is a connection rather than a rebuild.
Once the store is live, the same team can add the layers that take work off your plate: AI customer support, lead handling, voice AI for the phone line, CRM integration and workflow automation. Each is scoped on its own, when it makes sense for the business.
Where a Shopify project can grow
- AI chatbot and customer support on the store
- Lead capture and follow-up for wholesale and custom orders
- An AI voice agent for your phone line
- CRM integration for customers and orders
- Email and SMS automation
- Internal workflows across fulfilment, finance and support
The AI and automation services above are Flasin services in their own right, with their own pages and pricing. A Shopify project is simply the most common way into them for an online store.
Integrations
Your store is only as useful as what it is connected to
Shopify holds the orders and the customers. The connections decide what happens next.
CRM & customer data
Customers and orders in the system your team works from.
- HubSpot
- Salesforce
- GoHighLevel
- Zoho
Email & SMS
Order updates, cart recovery and follow-up sequences.
- Klaviyo
- Mailchimp
- Twilio
Workflow automation
Move data and trigger work between systems without re-typing.
- n8n
- Make
- Zapier
- Shopify Flow
Support & helpdesk
Tickets and conversations with the order context attached.
- Gorgias
- Zendesk
- Freshdesk
Anything with an API or webhook
Inventory and ERP systems, fulfilment and 3PL providers, accounting tools, custom apps — where a system exposes an API, the store can be connected to it. Where it does not, we say so during scoping instead of after.
Shopify and the other named platforms are integrated per project using their public APIs, subject to your own account and plan. Flasin is an independent service provider and is not affiliated with, or endorsed by, any of them.
Shopify packages
Choose the Right Shopify Package
Three starting points, each quoted per project after discovery. Tell us where your store is today and we will tell you which fits.
Shopify Launch
Best for businesses launching a professional Shopify store.
- Project pricing
- Custom quote
- Store setup and theme configuration
- Core pages and navigation
- Product and collection setup
- Payment and shipping configuration
- Mobile optimization
- Basic SEO configuration
- Launch testing
Shopify Growth
Best for established stores that need more customization and connected systems.
- Project pricing
- Custom quote
- Everything in Shopify Launch
- Advanced theme customization
- Custom Shopify sections
- App and API integrations
- CRM and email platform integration
- Conversion and performance optimization
- Advanced workflow setup
AI Commerce
Best for businesses that want Shopify combined with AI and automation.
- Project pricing
- Custom quote
- Everything in Shopify Growth
- AI chatbot integration
- AI customer-support workflows
- E-commerce, CRM and lead automation
- n8n, Make or Zapier workflows
- API and webhook integrations
- Advanced Shopify automation
Extend Your Store
- Shopify Plus projects
- B2B and wholesale setup
- Subscription setup
- Complex migrations
- Custom Liquid sections
- AI voice agent
- Advanced CRM integration
- Custom app and API work
- Ongoing maintenance and support
Quoted per project. Where an add-on is an ongoing AI service rather than a one-time build, it is priced on its own plan — see the chatbot, voice and automation pages.
Shopify Plus, B2B and wholesale, subscriptions, complex migrations and heavily customized stores are always custom quotes. Any ongoing AI service — a chatbot, a voice agent, an automation — is priced on its own plan. Compare every Flasin plan.
How we work
How a Shopify project runs
Seven stages. The first two decide most of the outcome, which is why they are not rushed.
01
Discovery
We look at your products, customers, current store or website, and the systems it needs to work with.
02
Store strategy
We agree the store structure, theme approach, apps, integrations and automation in scope — in writing.
03
Design & development
We design and build the storefront, customize the theme, and set up products, collections, payments and shipping.
04
Integrations & automation
We connect the agreed apps, CRM, messaging, AI and workflow pieces, and test each against real cases from your business.
05
Testing
Checkout, payments, mobile layouts, integrations, performance and the key customer journeys, checked before launch.
06
Launch
We go live, verify everything behaves the same way in production, and handle redirects when you are migrating.
07
Optimization & support
Ongoing improvements, maintenance and automation work where you want it, reviewed against how the store is actually used.
Timelines depend on catalogue size, how ready your content is, custom functionality, migrations and integrations in scope, and how quickly reviews come back. You get a project-specific timeline after discovery.
How we build
What you can hold us to
Your store is how your business takes money. These are the practices we build to — stated as practices, because that is what they are.
You own the store
The Shopify account, theme, content, domain and app subscriptions stay in your name. We work with staff or collaborator access, not ownership.
Scope agreed before it is built
Pages, apps, integrations and automations are written down and quoted before work starts, so a change is a conversation rather than a surprise invoice.
Careful with credentials
API keys and app tokens are scoped to what an integration needs and kept in configuration, never pasted into theme code.
Performance checked
Theme weight, app scripts and page speed are reviewed before launch, because every app added to a store has a cost.
Migrations planned, not rushed
Products, customers and URLs are mapped before a move, and old URLs are redirected so existing links and search rankings are not thrown away.
A clear handover
Your team gets what it needs to run the store day to day, and support is available afterwards if you want it.
These are the practices we build to, not certifications Flasin holds. Payments are processed by Shopify and your chosen payment providers; Flasin never handles your customers' card details.
Questions
What people ask before they start
Get started
Build a Shopify Store That Does More of the Work
Whether you are launching a new store, redesigning or migrating an existing one, or connecting Shopify to AI and automation, Flasin can help you build an e-commerce system that is easier to run and ready to grow.